Category Archives: Help Articles

Mero Balance – Service Plans and Fees

Mero Balance account has certain fees associated with every transaction depending on what service you are using.

However, these transactions are fee-free,

Deposit – Bank/eWallet (Nepal) to your MeroBalance Cash Account
Withdrawal – Mero Balance Cash Account to your Bank/eWallet (Nepal)

Transaction Fees

Your fee will be displayed to you every time you initiate a transaction within the app.

At the moment we have activated our Free Plan (No monthly fees) to all the users. In the near future, you will be able to subscribe to our monthly plans which will allow you to enjoy fewer fees in every transaction.

How to withdraw PayPal funds in Nepal?

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Ever wondered how to transfer your stuck PayPal balance or how to withdraw your PayPal balance to a bank account or online wallet in Nepal?

One of the first services Mero Balance is providing our users is to withdraw their (or their friends or family members’) PayPal accounts balance into their Mero Balance funds. You can later withdraw your Mero Balance funds to your desired Bank Account in Nepal.

PayPal logo

PayPal does not operate in Nepal hence, sending/receiving PayPal funds has been a hassle since the beginning of the eCommerce industry in Nepal. Mero Balance has come up with a PayPal Receive service to help you withdraw your PayPal funds through our easy online app. Simply register for an account and start withdrawing your PayPal funds.

Steps to withdraw PayPal Account balance to your Mero Balance account

Go to the PayPal Receive service page
Select the PayPal address to withdraw funds, and enter the amount. You will be shown the equivalent amount in local currency.
Please submit the request and make the payment to our PayPal account.
Your estimated funds will be added to your Mero Balance account as soon as we receive your PayPal funds in our Account.
You can then withdraw your funds from the Mero Balance account to your Nepali Account.

How to send money to PayPal account from Nepal?

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One of the first services Mero Balance is providing our users is to top up their (their friends’ or family members’) PayPal accounts using their Mero Balance funds.

PayPal logo

PayPal does not operate in Nepal hence, sending/receiving PayPal funds has been a hassle since the beginning of the eCommerce industry in Nepal. Mero Balance has come up with a PayPal Send service to help you fund your PayPal accounts through our easy online app. Simply register for an account, top-up funds using a local bank/wallet, and start sending money to PayPal accounts.

Steps to send the balance to PayPal Account

Go to the PayPal Send service page
Select PayPal address to send funds to and enter amount in NRs. You will be shown the equivalent amount in Foreign currency.
Submit the request.
Your balance will be deducted and the estimated funds will be sent to your nominated PayPal account.

How to withdraw funds from Mero Balance?

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Mero Balance offers you a cash account where you can temporarily hold your balance before using it for any other services via the Mero Balance web app.

You can withdraw your balance from your account at any time to your preferred Bank Account. At the moment we only support withdrawing funds to your bank account. Online Wallet withdrawals will be enabled in the future.

*Withdrawals might be charged a fee based on your account service plan.

Steps to withdraw funds from your Balance,

Click on Withdraw,
Select Bank account and amount to withdraw
Click on Submit Request
Funds will get be deducted from your account and sent to your nominated Nepali Bank Account.

How to add funds to your Mero Balance Account?

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Mero Balance offers you a cash account where you can temporarily hold your balance before using it for any other services via the Mero Balance web app.

You can add funds to your Cash Account Balance via different methods. These top-up methods may change from time to time.

You can top-up your Balance using most of the wallets,

Online Bank Transfer (or using connectIPS Bank Transfer)
eSewa
Khalti

Steps to add funds to your Balance,

Click on Deposit,
Fill up deposit form with top-up balance and submit
Make a payment to our payment details
Funds will get deposited after payment has been received in our account.